Terms & Conditions

We aim to provide a 100% satisfactory service. If you are not happy with your purchase please contact us by providing your name, address, and order number. We will try and sort out any problems you are having. There are however certain terms and conditions listed below.

Customer Services Number 0345 0095600 or 01455 843955

Contact Address

Tractorparts.co.uk Ltd 

1 High Street, Earl Shilton, Leicester. LE9 7DH

Vat number GB 835004263

EORI number GB 835004263000

IMPORTANT: Please read the wording of this Agreement carefully as it contains the terms and conditions (‘the Conditions’) upon which Tractorparts.co.uk Ltd (‘Us’/‘We’/‘Our’) contracts with you (‘You’/‘Your’/‘Yourself’) for the sale of the Goods. In this Agreement, ‘Goods’ means the goods, which we supply, to you in accordance with the Conditions.
All orders are accepted by us subject to the following Conditions: and apply to all orders placed on the website, by mail order, telephone, or any other manner.

We are not responsible for any of the local VAT, Duty, or additional charges for the items and/or orders shipped to you in regard to any international orders. 

Goods Despatch/Delivery/ Stock Availability

Please telephone 0345 0095600 to check stock availability if delivery of your order is urgent.

We always try to keep everything in stock but if we do not have an item we we contact you by email within 2 working days to inform you. Goods are normally dispatched within 2 days of receipt of order and usually delivered within 5 working days. Delivery costs are based on weight and size and are calculated when you reach the checkout. Time for delivery shall not be of the essence of this Agreement. We shall use reasonable endeavors to deliver as quickly as possible, but We shall be under no liability whatsoever for delay in delivery or the consequence thereof however caused and You hereby waive irrevocably all Your rights and remedies (if any) in respect of any loss or damage suffered or incurred directly or indirectly as a result of any late delivery of the Goods.

Orders All orders made on the Tractorparts.co.uk website are plus VAT and in Pound Sterling

Payment shall be made using HSBC payment gateway, Paypal, or SagePay. All payment details we collect are only the information required to process your order, which is kept completely confidential and is not sold or distributed to anyone.

Ownership of the Goods delivered or to be delivered by us will only be transferred to you when you have paid cash or cleared funds in payment of all sums owing to us in respect of the Goods.
Until payment as aforesaid, you must store the Goods in such a way that they are clearly our property.
Until ownership has passed to You We retain full legal and beneficial title to the Goods and reserve the right at any time to require You to deliver the Goods to Us and, if You fail to do so forthwith upon Our request, to enter upon any of Your premises or of any third party where the Goods are stored and repossess the Goods.

Returns If you are not satisfied with the products you've purchased from us, you have the option to return them within 14 days of receiving the items for a full refund (less the original delivery cost and applicable restocking charges). The items returned must be in the condition received, unmodified, and in their original packaging. You are responsible for all postage charges related to the return. To initiate a return, please notify us in writing beforehand for approval. Any unauthorized returns, or returns without prior written notification, will incur a restocking charge. Restocking charges may also apply to returns that are authorized but do not meet the stated conditions upon inspection. It’s imperative that the items be returned in a re-saleable condition, without any tampering or modifications. We strongly advise using an insured and proof of delivery service when returning goods, as we cannot be held responsible for items lost or damaged during transit. All product returns must be approved in writing prior to sending them back. Unauthorized returns will not only be subject to restocking charges but may also risk forfeiture of refund eligibility. Please note that no refunds will be issued for items returned after 14 days unless previously agreed upon in writing. In special circumstances where a return is accepted after 14 days, a credit may be provided for future purchases instead of a refund. Ensure to communicate and receive confirmation in writing for any exceptions to the return policy

Shortages/damages If there are shortages or damages to the Goods occurring in transit, you must notify us within 24 hours, giving full details of any such shortages or damages. You must return the Goods to Us together with all packaging. Where we accept that there has been a shortage in Goods dispatched or the Goods have been damaged in transit, we shall replace such Goods at the previously invoiced price.

Cancellation you may cancel your order up to 14 days after placing the order and only if it has not already been dispatched and items have not been made or ordered in specially to order requirements. Including items sold by and cut to length.

In case we are out of stock on an item, we may at our discretion refund or replace the product you ordered with an equivalent product that will perform to the same specification or a better specification than the one ordered online. In the case of out-of-stock items where there is no replacement, Tractorparts.co.uk Ltd reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of an item, the balance of which will be placed on back order and supplied as soon as the goods are available

Tractorparts.co.uk Ltd shall not be liable for any additional loss, injury, or damage relating to parts or machinery supplied by ourselves, warranties extended as far as those given to us by our suppliers and limited to the maximum value of the item or part supplied only. All parts are only to be fitted by competent persons.

The original equipment, manufacturer's name, part number, and description are for reference only and are not intended to indicate or suggest that our parts are made by the OEM.

 Data Protection Act Information provided to us will only be used to manage your account and in the transaction of any orders. Your personal information will NOT be passed on to any third parties.

We reserve the right to discontinue any product, make design changes to product specifications, or use different suppliers or manufacturers to those stated in the catalog, without prior notice, as part of Our continuous process of product and service improvement, or to improve product availability. The information contained in this catalog is correct to the best of our knowledge at the time of going to press. All images are used for illustration purposes only.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material that is owned by or licensed to us. This material includes but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without TractorParts LTD prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland, and Wales.

Club Member Benefits - Free Shipping Terms

To qualify for our complimentary shipping service, please ensure that your order adheres to the following criteria:

  • The total value of your order must be £55.00 or more, excluding VAT.
  • The items in your basket must not exceed a length of 1 meter or weigh over 30 kg.
  • The delivery address must be within mainland UK.
  • Please note that this offer does not apply to specific postcodes: IV, AB, DD, KA, KW, HS, ZE, PA, PH, FK, PO, JE, GY, BT, IM.
  • Eligibility for this benefit requires a valid membership with IHGB, IHHC, or Case IH Club UK verified over the phone with us.

These terms may be revised, removed, or granted exemptions at our discretion.